Data Protection & Privacy

jbaji's Privacy Policy

Protecting your personal information is our highest priority. This policy explains in detail how jbaji collects, processes, and stores your data.

Last Updated: 2026

This privacy policy applies to all users of the jbaji platform. By using the platform after reading and understanding this policy, you are considered to have accepted its terms.

1 Introduction & Scope

jbaji is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to keeping their personal information secure.

This privacy policy applies to all individuals who use the jbaji website and its related services. It describes what types of information we collect, how that information is used, who it may be shared with, and what rights you have over your data.

In this policy, "we", "our", or "jbaji" refers to the organization operating the jbaji platform, and "you" refers to any person who visits our website or uses our services.

2 Information We Collect

jbaji collects various types of information in order to provide its services. The information collected is listed below by category:

2.1 Personally Identifiable Information

  • Full name and age verification details
  • Email address and contact information
  • Mobile number (for account verification purposes only)
  • National ID card or passport details (for identity verification)

2.2 Financial Information

  • Mobile banking account details (bKash, Nagad, Rocket, Upay)
  • Transaction history and amounts
  • Deposit and withdrawal details

2.3 Technical & Usage-Related Information

  • IP address and device type
  • Browser type and version
  • Page visit history and session data
  • Information obtained from cookies and similar tracking technologies
  • Login times and activity logs

We never collect and will never collect your mobile banking PIN or password. All financial transactions are completed through secure encryption.

3 Purpose of Information Use

jbaji uses the information collected for the following purposes:

  • Account Management: To create, verify, and keep your account secure.
  • Service Delivery: To provide betting, casino games, and other platform services without interruption.
  • Financial Transaction Processing: To properly complete deposit and withdrawal requests.
  • Customer Support: To respond to your questions and resolve issues via live chat and email.
  • Security Assurance: To prevent fraud, unauthorized access, and other security threats.
  • Age Verification: To ensure our platform is used only by those aged 21 and above.
  • Responsible Gambling: To ensure users engage in safe and controlled behavior.
  • Platform Improvement: To analyze user experience and improve the quality of our services.
  • Legal Compliance: To comply with applicable laws and regulations.

4 Information Sharing & Disclosure

jbaji never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted partners who provide payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and cybersecurity services. These partners process data according to jbaji's instructions and may not use it independently.

4.2 Legal Obligations

Relevant information may be disclosed based on court orders, legal proceedings, or valid requests from government authorities.

4.3 Security Purposes

Information necessary for investigating fraud, money laundering, or other illegal activities may be shared with the relevant authorities.

Before sharing information with any third party, we ensure that the party follows adequate data protection practices.

5 Data Security Measures

jbaji follows industry-standard security technologies and practices to protect your information:

  • SSL Encryption: All data transferred between you and our servers is protected through SSL (Secure Socket Layer) encryption.
  • Secure Server Infrastructure: Our data is stored on secure, access-controlled servers.
  • Regular Security Audits: Our systems undergo regular security testing to quickly identify and resolve any vulnerabilities.
  • Limited Access: Only authorized personnel can access your information, and this is strictly controlled.
  • Two-Factor Verification: An additional verification layer is used for account login and financial transactions.
  • Firewall & DDoS Protection: Advanced technology is used to protect the platform from external attacks.

However, 100% security on the internet cannot be guaranteed. If we become aware of any security breach, we will promptly notify the affected users and take the necessary steps.

6 Cookie Policy

The jbaji website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the experience of visiting the website.

6.1 Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure the core functionality of the platform.
  • Functional Cookies: Used to remember your preferences and settings, such as language selection.
  • Analytics Cookies: Used to understand how users interact with the site — this helps us improve our services.
  • Security Cookies: Used to prevent unauthorized access and fraud.

6.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may affect some important features of the platform.

7 Data Retention Period

jbaji retains your personal information only for as long as necessary. Generally:

  • Information for active accounts is retained for as long as the account remains active.
  • Financial transaction records are kept for a specific period to meet relevant legal obligations.
  • After an account is closed, some information may be retained for a limited time for security and fraud prevention purposes.
  • In the case of legal disputes, relevant information is retained until the dispute is resolved.

Once the required period has ended, information is securely deleted or anonymized so that no individual can be identified.

8 Your Rights

As a jbaji user, you have the following rights over your personal information:

8.1 Right to Know

You may request to know what information we have collected about you and how it is being used.

8.2 Right to Correction

If any information stored about you is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations or security reasons.

8.4 Right to Data Portability

You may request to receive information about you in a structured, commonly used format.

8.5 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be limited.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9 Protection of Minors

The jbaji platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is in place during the registration process. If we become aware that a person under the age of 21 has created an account, that account will be immediately suspended and the associated information will be deleted.

If you believe a minor is using our platform, please inform our support team.

10 Third-Party Links

The jbaji website may sometimes contain links to third-party websites. These links are provided for informational purposes only, and jbaji is not responsible for the privacy policies or content of those third-party sites.

We advise you to read the privacy policy of any third-party website before visiting it.

11 Policy Changes

jbaji reserves the right to update this privacy policy from time to time. When significant changes are made to the policy, we will:

  • Update the date on this page.
  • Send a summary of the changes to registered users by email.
  • Where necessary, a notification will be displayed on the platform.

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend that you review this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team:

We will process your request as quickly as possible and will generally aim to respond within 30 business days.

Want to know more?

Our 24/7 support team is ready to answer any questions you may have.